Schöck North America.Privacy Policy – Effective November 30, 2017.


Schock North America is a registered trade name of Schock USA, Inc. and Schoeck Canada, Inc. Schock North America services customers located in the United States of America and Canada, only. Schock North America does not sell to, or service, customers located in the European Union. 

This website is owned by Schock North America (“Schöck”) and operated by Schöck Bauteile GmbH. Thank you for visiting our website. Your patronage is very important to us. We recognize that many visitors to our website are concerned about the information they provide to us. We care about your privacy and want you to know how we treat the information you provide to us. We encourage you to read this Privacy Policy before using this website. 

Your use of this website indicates that you agree with all of the terms of this Privacy Policy. If you disagree with any part of this Privacy Policy, please do not use this website.

Privacy Policy Changes

We may update or change our Privacy Policy from time-to-time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this website after any change in this Privacy Policy will constitute your acceptance of such change.

Non-Personally Identifiable Information

We collect non-personally identifiable information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally-identifying information is to better understand how our visitors use our website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.  

Personally Identifiable Information 

Certain visitors to our website choose to interact with the website in ways that require us to gather personally identifiable information. The amount and type of information that we gather depends on the nature of the interaction. We do not disclose personally identifiable information other than as described below. A visitor can always refuse to supply personally identifiable information; however, withholding such personally identifiable information may prevent a visitor from engaging in certain website-related activities.

We will not rent or sell personally identifiable information to anyone.

We will collect personally identifiable information about you, such as your name, telephone numbers and e-mail address, when you provide it to us on this site. To the extent permitted by applicable law, your personally identifiable information may be disclosed to those of our employees, contractors and affiliated organizations that need to know that information in order to carry out various business functions, such as providing a quote or registering you for an event, and may be shared with third parties who are carrying out a portion of the intended business function (e.g. event management software). Data obtained for the purpose of providing project quotes may be shared with other businesses or suppliers who are involved in the project or quoting process for the purpose of carrying out the intended business function. Any party to whom we may disclose personally identifiable information will have agreed not to disclose it to others. We also reserve the right to disclose such information to any of our parent, subsidiary or affiliated companies. 

Other than to our employees, contractors and affiliated organizations, as described above, we may disclose personally identifiable information when required to do so by federal, state or local law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Schöck, third parties, or the public at large. We use reasonable measures to protect against the unauthorized access, use, alteration or destruction of personally identifiable information.

Aggregate And Non-Personal Information

We do collect certain aggregate and non-personal information when you visit our website. Aggregate and non-personal information refers to statistics such as the number of visitors to our website, the web pages they access, and the information they download. Data collected indirectly via our website’s technology is analyzed to determine what is most effective about our site, to help us identify ways to improve it, and to determine how we can tailor our website to make it more effective and efficient for you.

Transfers of Information Across Borders

Any information that you provide to us through the use of this website may be stored and processed in, and transferred between, any of the countries in which we and our agents, contractors and affiliated organizations have offices, in order to enable us to use that information as set out in this Privacy Policy. For visitors to this website who are based in the European Economic Area (the “EEA”), you should be aware that information which you provide to us may be transferred to countries (including the United States and Canada) and each jurisdiction has its own personal data protection laws which are not identical to those in force in the EEA.

How We Use E-Mail

When you provide us with your e-mail address, we may periodically send you relevant alerts, resources and newsletters by e-mail. To help us improve the relevance and interest of future e-mails and make them more useful and interesting, our marketing automation software tracks your interaction with the emails we send. For instance, it registers when you have opened an e-mail from us or clicked on a link included in one of these e-mails, if your computer supports such capabilities. Instructions on how to unsubscribe are included in each e-mail and you are entitled to "unsubscribe" at any time.


“Cookies” are an industry standard used by most websites to facilitate a user’s access to and use of a particular website. Cookies are small text files that are placed on your computer’s hard drive when you visit certain websites; and are a basic way to identify the computer you are using at the time and remember how you have used the site to automatically enhance, streamline and improve your future visits.  Cookies cannot be used to obtain data from your hard drive, your e-mail address or personal information stored on your computer. Such information can only be stored if you provide it.

This website uses cookies. Cookies may store a wide range of information, including personally identifiable information. You do not have to accept cookies. If you do not want information collected through the use of cookies, you can disallow cookies by making the appropriate selection from your internet browser options to inform you when cookies are being set or to prevent all cookies from being set. You should refer to your internet browser instructions to learn more about such functions. Please note that without cookies, you may not be able to use all portions of this website.

CallRail software

This website utilizes a third-party software called CallRail to identify calls made to a Schöck phone number as a direct result of browsing our website. CallRail captures the caller’s name, phone number and general location (standard Caller ID information) to associate the caller with the marketing campaign that brought them to the website and therefore gauge the effectiveness of the campaign. Actual calls are not recorded or monitored.

Data Protection

We take protection of your private data, including personally identifiable information, very seriously and want you to feel safe and confident when you visit our website. Your personal data may be collected in two ways: directly (such as when you fill in a form on our website) and indirectly (via our website’s technology including third party software such as analytics or marketing automation software).

All data received by Schöck is treated as private and confidential, and your personal information will never be given, sold or otherwise transferred to another company for sales, marketing or promotional purposes.

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses cookies which make it possible to analyze how you use the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on a server in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address under any circumstances with any other data held by Google. You can prevent the use of cookies by selecting the appropriate settings on your browser. However please note that, as set forth above, if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Protecting Children’s Privacy

This website is not directed at children and we request that children do not provide personally identifiable information through this website.

Your California Privacy Rights

Subject to certain limitations under California Civil Code § 1798.83, if you live in California and have an established business relationship with us, you can ask us to send you a list of the personal information we have shared with third parties for their direct marketing purposes during the immediately preceding calendar year. We will also give you a list of the third parties that have received your information. To make such a request, please contact us as follows:

Schöck USA, Inc.
281 Witherspoon Street, Suite 110
Princeton, New Jersey 08540

Attention: Customer Service - Privacy

We will respond within 30 days.


Our organizational and technical digital security meets or exceeds industry standards and practices and is continually updated to stay at the forefront of Internet security. Our website uses reasonable security measures. We take measures to help protect the security of personally identifiable information with technologies such as “Secure Socket Layers” (SSL), a data protection encryption technology that helps safeguard personally identifiable information against misuse by unauthorized individuals. All stored data regarding your account will be made available to you upon your request. You have the right to request that all data referring to you and kept by Schöck be deleted at any time. Please note that, although we take all reasonable precautions for the safety and security of our customers, links reached from our website may not have the same standards regarding data protection.

Governing Law/Jurisdiction

This site is operated for the benefit of (i) Schöck USA, Inc., which is headquartered in the State of New Jersey, U.S.A., and (ii) Schoeck Canada, Inc., which is headquartered in the Province of Ontario, Canada. 

As such, the laws of the State of New Jersey will govern this Privacy Statement with regard to all matters related to or involving Schöck USA, Inc., without giving effect to any principles of conflicts of laws; and the laws of Canada will govern this Privacy Statement with regard to all matters related to or involving Schoeck Canada, Inc., without giving effect to any principles of conflicts of laws.

You hereby irrevocably and unconditionally consent and agree that: with regard to all matters related to or involving Schöck USA, Inc., the Federal and State Courts located in the State of New Jersey shall have exclusive jurisdiction over all actions and disputes in connection with this Privacy Statement or arising out of or relating to the use of this site; and with regard to all matters related to or involving Schoeck Canada, Inc., the Federal and Provincial Courts located in Toronto, in the Province of Ontario, shall have exclusive jurisdiction over all actions and disputes in connection with this Privacy Statement or arising out of or relating to the use of this site. In all cases, the provisions of the governing laws, rules, and regulations prevail.

Please also refer to our Legal page to review company disclaimers and a description of Schöck’s SPAM Policy.

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